In the developing era of mobile technology, the need for law firms to be technologically innovative and transparent is becoming more of an obligation rather than a luxury as client demands are ever increasing.

Clients now require that law firms provide them with accurate updates on their cases within a few hours of their case hearings. Moreover, email updates to clients need to be streamlined, consistent and timely. Such requirements need to be met with an enhanced method of communication to ensure an automated style of delivery. Simultaneously, law firm billing also needs to be accurate without any loss of information.

Introducing the WASI Online Client Portal. The main purpose of the online client portal is to provide clients accessibility of their case updates and files on the go. User can now provide clients with unique login details so that the clients can access their cases and matters which pertain to them only. Users can also set transparency levels by limiting or restricting access to information and data. The benefits of the online client portal are:

• Reduce client stress by providing them with 24/7 access to their case data
• Clients can view a complete timeline of their case hearings and latest updates including documents submitted/received in every hearing
• Set up client trust accounts by allowing clients to make secure payments online
• Clients can view and pay their bills online using a variety of payment methods including cash, cheque, credit card and wire transfer
• Clients can send and receive inquiries to assigned attorneys related to any of their cases or matters
• Real-time notifications are sent to clients whenever there is a case update or a response to an inquiry is received
• Pre-built templates allows clients to print a variety of reports for internal use
• Access to a live dashboard showing the client an analysis of all ongoing cases and matters.

A unique feature of WASI Online Portal is that users can provide clients with more than multiple login details. This feature is particularly valuable for corporate clients that have many subsidiaries or branches so unique login details can be provided at varying authorities for corporate headquarters as well their subsidiaries. The chief level officers sitting at the headquarters can then have access to all cases and matters relating to their company regardless of how many subsidiaries or branches they have.